Shipping Policy

Thank you for shopping at Emma Fashion. We are committed to delivering your order accurately, in good condition, and on time.

1. Shipping Locations

We currently ship across all major cities and towns in India. International shipping is not available at the moment.

2. Shipping Charges

• Free Shipping on all prepaid orders above ₹500.
• For orders below ₹500, a standard shipping charge of ₹40 will be applied.
• COD (Cash on Delivery) orders may include an additional handling fee.

3. Order Processing Time

• All orders are processed within 1–2 business days (excluding Sundays and public holidays).
• Once dispatched, you will receive a tracking number via email or SMS.

4. Delivery Time

• Estimated delivery time is 3–7 business days, depending on your location.
• Remote areas may take slightly longer due to logistical limitations.

5. Order Tracking

You will receive an email and/or SMS with a tracking link once your order has been shipped. You can also track your order from the “My Orders” section on our website.

6. Delays & Exceptions

In rare cases, there might be delays due to unforeseen circumstances such as weather conditions, operational delays, or COVID-19 restrictions. We appreciate your patience and understanding in such cases.

7. Address Accuracy

Please ensure that your shipping address and contact details are accurate and complete. We are not responsible for orders delayed or returned due to incorrect address information.

8. Undelivered Packages

If a package is undelivered due to the recipient being unavailable or the address being incorrect, it will be returned to us. We will contact you to arrange re-delivery (additional charges may apply).

For any shipping-related queries, feel free to contact us at emmafashion2022@gmail.com or via our Contact Us page.